FAQ

Mission Statement:

Our mission is to empower believers to spark gospel conversations and boldly share Jesus through high-quality, faith-driven clothing and accessories.

Vision Statement:

We envision a world where believers confidently express their faith in everyday life, using bold, high-quality apparel as a tool to spark meaningful conversations about the Lord Jesus Christ.

As Let Christ Shine grows, we strive to become a leading Christian lifestyle brand—equipping believers across Canada and beyond with inspiring designs, practical resources, and a global community united in the gospel and sharing that good news.

Through fashion, faith, and fearless witness, we aim to make Christ known in every corner of culture and across the globe for the glory of God.

We are proudly based in the beautiful province of New Brunswick, Canada!

Not yet, but Lord willing, someday!

Let Christ Shine is always open online, so you can shop for gospel gear 24/7!

You can reach out by filling out our contact form. We aim to respond within 1–2 business days, but we’ll do our best to get back to you as soon as possible.

The best way to stay up to date is by visiting our website—new product drops and special promos will always be featured here! You can also follow us on Facebook and Instagram to keep up with the latest from Let Christ Shine.

We use a print-on-demand model, meaning each product is made just for you when you order. This helps reduce waste and allows us to offer more designs while ensuring high quality. While delivery takes a little longer, it’s part of our commitment to thoughtful, faith-driven fashion that glorifies God.

Lord willing, we hope to one day source our products another way as we grow!

Ordering is simple! Browse our products, add your favourites to your cart, and head to checkout. Enter your shipping details, choose your payment method, and confirm your order. That’s it! If you need any help along the way, just reach out—we’re happy to assist you.

We accept major credit and debit cards (Visa, Mastercard, American Express, Discover, Diners Club, and JCB), as well as Apple Pay, Google Pay, and more. In the future, we may offer buy now, pay later options like Afterpay or Affirm—make sure to stay tuned!

Yes! As soon as you place your order, you’ll receive an email confirmation with all your order details.

Once an order is submitted, we can’t make changes or cancellations since each item is made just for you. To ensure you get exactly what you want, please double-check sizes and details before ordering. If you need help with sizing, don't hestiate to reach out and ask!

No! For Canadian orders, you get to enjoy your products tax-free.

We offer a growing collection of Christian-themed clothing and accessories designed to help you express your faith boldly. From hats, t-shirts, and hoodies to unique accessories and home & living items, there's something for everyone. New products are released regularly, so keep an eye out for fresh drops!

Each product description includes size guidelines when available. If exact measurements aren’t listed, you’ll still find recommendations on whether the item runs true to size, or if sizing up or down is suggested. If a product is one-size or adjustable, we’ll note that too.

If you need more help, don't hesitate to reach out to us via our contact form!

Our hats are unisex, and most of our clothing is based on men’s sizing—but don’t worry, they're still a great fit for women! Check the product descriptions for specific sizing details to ensure the best fit possible for you.

If your new shirt or hoodie has a vinegar-like smell or a yellowish residue, don’t worry—it’s just from the fixation agent used in printing. This helps the ink bond with the fabric and isn’t permanent. Simply wash your garment, and the smell or residue should disappear.

If it does not disappear after the first wash, please reach out via our contact form within 14 days of receiving your order. We’ll respond with next steps, and you’ll need 2-3 clear photos ready to send to us when requested.

Taking proper care of the items you order helps make them last longer.

DTG Printed Items:

Machine wash inside out on a gentle cycle with cold water. Avoid fabric softeners, bleach, and high heat. Tumble dry low or air dry to preserve the print quality. If ironing is needed, do so inside out on a low setting, avoiding direct contact with the printed area.

Embroidered Items:

Hand washing is best, but if using a machine, wash inside out on a gentle cycle with cold water. Air drying is recommended, but if you use a dryer, tumble dry low. If ironing, place a cloth over the embroidery and avoid direct heat with the embroidered area.

Store both DTG printed and embroidered items in a cool, dry place away from sunlight to keep them looking fresh for many years to shine for Christ!

Right now, we proudly serve believers across Canada! We currently only ship to Canadian addresses, but Lord willing, we’ll expand internationally in the future. Our goal is to equip believers everywhere with faith-driven apparel that sparks gospel conversations—so stay tuned!

Good news! Shipping is completely free across Canada. It’s our way of saying thank you for investing in us—and in bold, faith-filled conversations.

Each product is made just for you, and once it’s ready, most orders arrive within 10–14 business days. Sometimes, they arrive even sooner! We trust it’s worth the wait for you to receive your gospel gear.

As soon as your order ships, you’ll receive a tracking link via email so you can follow its journey to you. If you have any questions about tracking or delivery, drop us a line through our contact form.

Before reaching out, please help us by checking the following items:

• Confirm your delivery address in the shipping confirmation email—any typos in it?
• Check with your local post office to see if they might be holding your package.
• Check with your neighbours to see if the courier possibly left it with them if you weren't available at the time of delivery.

If everything looks correct and your package is still missing, reach out to us via our contact form with your order number, and we’ll look into it. If there was a mistake in your delivery address, let us know—we’ll see what can be done.

At this time, we don’t offer express shipping—but Lord willing, we’ll have that option in the future! Stay tuned!

Since each item is made just for you, we don’t offer returns or exchanges at this time. However, if something isn’t right with your order, please don't hesitate to reach out to us via our contact form, and we’ll do our best to help you.

At this time, we don’t offer size exchanges, so we encourage you to check the product description for detailed sizing guidance before ordering. We include as much detail as possible to help you choose the best fit. Still unsure? Reach out to us via our contact form, and we’ll do our best to assist you!

That said, if you believe your item was mislabeled, please contact us within 7 days of receiving your order. After we respond, send us your order number and photos, and we’ll see what can be done.

We’re truly sorry if your order arrived damaged or incorrect! To help us resolve this quickly, please contact us via our contact form within 7 days of receiving your item. Once we respond, send us:

• Photos of the issue
• Your order number
• Any other relevant details

When we receive these details, we’ll get back to you with a resolution as soon as possible. Thank you for your patience!

If a refund is approved, it typically takes a few business days to appear in your account, depending on the complexity of the situation and your bank’s processing time. Refunds will be issued to the same payment method used at checkout.

In a sense, yes! If you have an idea for a design that you'd love on a product, let us know through our contact form. We’re always open to fresh ideas and may consider adding them to our lineup!

No, we don’t offer personalisation at this time. Each design is thoughtfully created with care and purpose to reflect faith in a bold and meaningful way. That said, if you have an idea for a design you'd love on a product, see the above question!

Possibly! We consider bulk and wholesale orders on a case-by-case basis. Reach out through our contact form, and we’d be happy to chat about it.

We may be able to offer a discount for bulk orders placed by churches or groups. If you're looking to place a larger order, please reach out to us through our contact form, and we’ll be happy to discuss possible options with you!

Your privacy matters to us! Our shop is secured with SSL encryption, adding a layer of protection when you enter your information in our checkout.

Payments are processed through Stripe, a trusted provider with industry-leading security to keep your transactions safe.

We’re working on finalising our privacy policy as soon as possible. In the meantime, rest assured that we take your privacy seriously and handle your personal data with the utmost care.

We’re currently working on completing our terms of service, so stay tuned!